მონაწილეთა რაოდენობა

8-12

ტრენინგის ხანგრძლივობა

8-16 hours

Business trainings to improve the qualifications of Back office staff

Goal
The goal of the training is for the participants to develop business correspondence skills, which will help them in communicating with both Georgian and international partners. To give practical knowledge on how to use modern platforms for written communication.

Contents
  • The importance of written communication;
  • The sender's expectations and reality;
  • Defining the audience;
  • Defining the purpose and title of the letter;
  • Mail structure;
  • Academic writing, acronyms and punctuation;
  • The correct time to send the mail;
  • The tone of the letter;
  • Requirements and techniques for business relationships;
  • Outlook and Gmail usage rules.

Methods
Mini-lecture, role play, brainstorming, discussion, group exercise, individual assignment, work in pairs, illustration, question-answer

Results
After the training, participants will be able to establish effective written communication. Improve the ability to use modern writing platforms. Explore the key features of academic writing and writing tone.

Coach

Training

Marieta Macharashvili

Business Trainer

Training

Etuna Chubinidze

Coordinator of the Training and Career Development Service