მონაწილეთა რაოდენობა

8-12

ტრენინგის ხანგრძლივობა

16-24 hours

Business trainings to improve the qualifications of Front office staff
Goal
The aim of the training is for the participants to develop and strengthen the key competencies necessary for sales, which will lead to success in the field of sales.

Contents
  • Types of sales to determine customer needs;
  • Modern sales techniques;
  • Opposites and methods of overcoming them;
  • Ethics of customer persuasion;
  • Time and form of price announcement;
  • Sales algorithm;
  • Closing sales.

Methods
Mini-lecture, simulation, role play, brainstorming discussion, mindmuffing, group exercise, individual assignment, work in pairs, illustration, question-answer

Results
Training participants will learn basic sales techniques. After completing the training, participants will be able to create a sales algorithm that will help them in successful sales.

About trainer

Marieta has 3 years of experience in training. Conducts Soft skill training on topics such as efficient service and communication, sales, conflict customer relations, etc. 
She has conducted service plus training for 50+ groups. 

Marieta holds a master's degree in Organizational Development and counseling specialist. She has gained additional knowledge in coaching, Human Resource Management and psychology.

Coach

Training

Marieta Macharashvili

Business Trainer

Training

Etuna Chubinidze

Coordinator of the Training and Career Development Service