მონაწილეთა რაოდენობა

8-12

ტრენინგის ხანგრძლივობა

8 hours

Business trainings to improve the qualifications of Back office staff

Contents
It's interesting how many things 1 particular email can influence? - Creates an impression of our professionalism, increases efficiency, affects careers and affects the image of the company. Sending an email is often accompanied by anxiety because we are not sure whether it is clear, concise and interesting enough.

 Goal of training
To develop the skills of business correspondence to the participants and to introduce the approaches of mail formation, which will help them to communicate with both Georgian and international partners. To give practical knowledge how to use modern platforms for written communication.
 
Training topic
  • Expectations and reality of the sender of the letter.
  • Defining the audience.
  • Defining the purpose and title of the letter.
  • Email structure.
  • Academic writing, acronyms and punctuation.
  • The right time to send an email.
  • The tone of the letter.
  • Returning an email that was sent incorrectly.
  • References and techniques needed for business relationships.
  • Outlook and Gmail Terms of Use
 
Result
After the training, the participants will be able to establish effective written communication. They will improve their business communication skills and practice using the platforms.

Target audience
Anyone who has to communicate by email on a daily basis.
 
Methodology
The training is based on the advanced international approaches and methodologies of Business Insider, Harvard and others. Also, Georgian experience and specifics are taken into account

Coach

Training

Marieta Macharashvili

Business Trainer