მონაწილეთა რაოდენობა

4-8

ტრენინგის ხანგრძლივობა

24 hours

Business trainings to improve the qualifications of Back office staff


Purpose of the training
The purpose of the training is to teach the participants the method and technique of conducting the training. To develop the skills necessary for teaching adults and to develop them into successful trainers.

Contents
  • What are the functions and responsibilities of a trainer?
  • Where and how to find / process training materials?
  • How to write a syllabus and modules?
  • Organizing, conducting and reporting training,
  • What does it mean and how to use therapeutic communication?
  • Peculiarities of cognition.
  • Teaching methods.
  • Team management and dynamics.
  • How to overcome difficulties during the training?
  • How to make an effective presentation?
  • Feedback techniques.
  • Practical exercises (creating a syllabus and module, thinking about activities, preparing a presentation and giving feedback)

Methods
Mini-lecture, role play, brainstorming, mind mapping, discussion, group exercise, individual assignment, work in pairs, illustration, question-answer;

Results
After passing the training, the participant will be able to:
  • Independently create a training module;
  • Compile a syllabus;
  • Plan, organize and conduct training;
  • Manage the audience;
  • To achieve the set result during the training;
  • Give participants the necessary and correct feedback;
  • Write a report for the customer.